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Help Center
Articles
ROI Calculator
Calculate payoff periods and yearly returns.
Lead Tracker
Pass, track, and update leads with your local sales rep.
Sales Playbook
Navigate your territory and align forecasts with real-time field activity.
Consultative Sales Guides
Get sales tips and strategies to engage with your customers effectively.
Conduct a Demo
Launch interactive live product camera feeds and virtual product demonstrations.
Coach Compass
Document on-the-job observations and feedback for performance.
Pre-Installation Survey
Site readiness checklist: Sales Rep starts it, the Service Coordinator prepares it, the customer completes it, and the coordinator approves.
Product Quality Issue
Report a quality issue in the field.
(Do not use to request support)
Submit a Ticket
Create a new support request for your equipment.
Help Center
Access the main support portal for Essilor Instruments.
Spare Parts Catalog
Browse and order replacement parts for all equipment.
EMR / EHR Connectivity
Resources and guides for integrating equipment with EMR/EHR systems.
Equipment Kit Tool
Instant component breakdown, clipboard copy utilities, and targeted shipping guidelines for Sales and Logistics teams.